Veterinary Clinic: Compassionate Pet Care in Northwest Arkansas
State-of-the-art veterinary care for pets in Northwest Arkansas through Best Friends Animal Society.

Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic
The Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic stands as a beacon of excellence in animal healthcare within Northwest Arkansas. Located at the Best Friends Pet Resource Center in Bentonville, this state-of-the-art facility represents a significant commitment to providing professional, compassionate veterinary care to animals in need. The clinic has become an integral part of the community’s mission to save lives and improve the wellbeing of dogs and cats throughout the region.
Named in honor of its generous donors, the veterinary clinic reflects the vision of individuals deeply committed to animal welfare. The facility combines modern medical technology with a team of dedicated veterinary professionals who understand the unique needs of shelter animals and community pets alike. This commitment to excellence has made the clinic a cornerstone of Best Friends’ lifesaving work in Northwest Arkansas.
Comprehensive Veterinary Services
The Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic provides a comprehensive range of veterinary services designed to address the diverse medical needs of animals in care. The clinic’s professional veterinary team brings expertise, compassion, and dedication to every patient that walks through its doors. From routine preventative care to complex medical treatments, the clinic maintains the highest standards of veterinary medicine.
Spay and Neuter Programs
One of the clinic’s most significant contributions to animal welfare is its comprehensive spay and neuter program. The facility performs more than 4,000 spay and neuter surgeries every year, representing a substantial commitment to preventing animal overpopulation and reducing the burden on shelters throughout the region. These surgeries are essential components of responsible pet ownership and animal welfare initiatives. The high volume of surgeries demonstrates the clinic’s capacity and the critical importance of these procedures in saving lives.
The spay and neuter program primarily serves the pets in Best Friends’ care and those cared for by shelter partner organizations throughout Northwest Arkansas and beyond. By providing these critical surgeries, the clinic helps free up resources and space in shelters, allowing them to rescue and care for more animals in need. The procedures are performed by experienced veterinary surgeons using modern surgical techniques and anesthesia protocols to ensure the safety and comfort of each animal.
Medical Care and Treatment
Beyond spay and neuter procedures, the veterinary clinic tends to any medical needs that may arise for the dogs and cats in its care. The professional veterinary team is equipped to handle a wide range of health conditions, from common illnesses to complex medical cases. The clinic provides vaccinations, microchipping, dental care, and treatment for injuries and infections. Each animal receives individualized attention and care tailored to their specific medical needs.
The clinic’s approach to medical care emphasizes both prevention and treatment. Preventative care services help keep animals healthy and prevent the development of serious health conditions. When animals do become ill or injured, the clinic’s team works diligently to provide prompt, effective treatment that maximizes the chances of recovery and ensures the animal’s comfort throughout the healing process.
State-of-the-Art Facility
The Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic is housed within a state-of-the-art facility at the Best Friends Pet Resource Center. The clinic features modern medical equipment, surgical suites, treatment areas, and diagnostic tools that enable the veterinary team to provide the highest level of care. The facility’s design takes into account the psychological wellbeing of animals, with separate areas for dogs and cats to reduce stress and create a calming environment for patients.
The surgical suites are equipped with advanced anesthesia monitoring equipment, surgical lights, and sterilization systems that meet the highest standards of veterinary medical practice. The treatment areas provide comfortable spaces for animals recovering from surgery or undergoing medical treatment. Diagnostic capabilities include radiography and laboratory testing, allowing the veterinary team to accurately diagnose conditions and monitor treatment progress.
Services for Shelter Partners and Community Animals
The veterinary clinic is designed specifically to service the pets in Best Friends’ care and those cared for by shelter partner organizations throughout the region. This collaborative approach strengthens the entire animal welfare network in Northwest Arkansas by providing access to quality veterinary care for partner organizations that may have limited resources. By sharing veterinary services with partner shelters and rescues, Best Friends multiplies the impact of the clinic and helps more animals receive the care they need.
The clinic also provides veterinary care to community cats from around the region. These often-overlooked animals receive the same professional care and attention as other animals served by the clinic. Spay and neuter services for community cats are particularly important for managing feral and free-roaming cat populations humanely and effectively.
Current Service Availability
It is important to note that at this time, the clinic is not offering spay or neuter surgeries to pets owned by members of the general public. The clinic’s primary focus remains on serving the animals in Best Friends’ care and those of shelter partner organizations. This ensures that the clinic can dedicate its resources to the highest-need animals while maintaining the quality and efficiency of its operations.
However, the clinic may provide other veterinary services to qualifying individuals and families. The Best Friends team encourages interested community members to contact the facility directly for information about available services and potential assistance options for their pets’ healthcare needs.
Medical Records Access
For pet owners whose animals were adopted from Best Friends or have received vaccines or other medical treatment through Best Friends in Northwest Arkansas, the clinic maintains comprehensive medical records. These records are essential for ongoing pet healthcare management and can be accessed by pet owners through the Best Friends website. Having access to your pet’s medical history ensures continuity of care and helps veterinarians provide the most effective treatment based on a complete understanding of the animal’s health background.
Pet owners are encouraged to request their animal’s medical records, which include vaccination history, surgical procedures performed, medications administered, and any health conditions or treatments documented during the animal’s time with Best Friends. This information is invaluable for future veterinary care and provides important documentation for pet insurance claims if applicable.
The Best Friends Pet Resource Center
The Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic is located within the Best Friends Pet Resource Center, a first-of-its-kind, fully modernized facility that reimagines how animal sheltering works in the twenty-first century. The center is located at 1312 Melissa Drive in Bentonville, Arkansas 72712, in the heart of a beautiful greenspace that will become the 8th Street Gateway Park. The facility opened its doors in March 2023 and has since become a vital resource for the community.
The Pet Resource Center is open seven days a week from 11 a.m. to 7 p.m., making it accessible to community members with varied schedules. Ample parking is available at the center. For more information, visitors can call (479) 974-1363 or visit the Best Friends website.
Beyond Veterinary Care
While the veterinary clinic is a critical component of the Pet Resource Center, the facility offers much more. The center features open areas for getting to know adoptable dogs and cats, a DIY dog-bathing center, a café where guests can spend time with cats and kittens, a pet food and supplies pantry, and volunteer spaces where community members can contribute to animal care. These amenities reflect Best Friends’ philosophy that a truly compassionate animal shelter serves not just the animals but the entire community.
Impact and Achievement
Since opening in March 2023, the Best Friends Pet Resource Center has found loving homes for more than 5,000 dogs and cats. This remarkable achievement reflects the effectiveness of the facility’s adoption programs and the support of the community. The veterinary clinic plays a crucial role in this success by ensuring that every animal available for adoption receives proper medical care, including necessary surgeries and vaccinations.
The clinic’s performance—conducting more than 4,000 spay and neuter surgeries annually—demonstrates the high capacity and efficiency of the facility. These numbers represent lives saved through prevention of unwanted litters and the resources freed up in partner shelters to rescue and care for more animals in need.
Professional Veterinary Team
The success of the Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic is built on the foundation of a dedicated, professional veterinary team. These skilled professionals bring extensive experience in shelter medicine, surgery, and general veterinary practice. The team’s commitment to animal welfare extends beyond technical skill to include genuine compassion for the animals in their care. The team works collaboratively to provide comprehensive care, from anesthesia and surgical procedures to post-operative recovery and ongoing medical management.
Community Partnership and Support
The veterinary clinic represents a significant community investment in animal welfare. The facility’s construction and operation have been made possible through the generosity of donors, both individual and corporate, who share the vision of saving animal lives. The Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic naming honors the particular generosity of these donors and their commitment to this critical work.
The clinic’s work with shelter partner organizations strengthens the entire animal welfare network in Northwest Arkansas. By providing access to quality veterinary care, the clinic helps partner organizations extend their lifesaving reach and provide better care for the animals they serve. This collaborative approach exemplifies the Best Friends philosophy that working together, we can save them all.
Frequently Asked Questions
Q: Does the veterinary clinic offer spay and neuter surgeries to the general public?
A: At this time, the clinic does not offer spay or neuter surgeries to pets owned by members of the general public. The clinic’s services are primarily dedicated to animals in Best Friends’ care and those of partner shelter organizations. Contact Best Friends directly for information about other available services.
Q: How many spay and neuter surgeries does the clinic perform annually?
A: The Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic performs more than 4,000 spay and neuter surgeries every year, making it a significant resource for preventing animal overpopulation throughout the region.
Q: How can I access my adopted pet’s medical records?
A: If your pet was adopted from Best Friends or has received medical treatment at Best Friends in Northwest Arkansas, you can access medical records by visiting the Best Friends website or contacting the clinic directly at (479) 974-1363.
Q: What types of veterinary services does the clinic provide?
A: The clinic provides comprehensive veterinary services including spay and neuter surgeries, vaccinations, microchipping, dental care, medical treatment for illnesses and injuries, and ongoing health management for animals in care.
Q: What are the hours of operation for the Best Friends Pet Resource Center?
A: The Pet Resource Center is open seven days a week from 11 a.m. to 7 p.m. Located at 1312 Melissa Drive, Bentonville, AR 72712, the facility offers ample parking and is easily accessible to the community.
Q: Does the clinic serve animals from partner shelter organizations?
A: Yes, the clinic is designed to service animals in Best Friends’ care as well as those cared for by shelter partner organizations throughout Northwest Arkansas and the surrounding region, strengthening the entire animal welfare network.
References
- Robert H. Wilder Jr. and Susan P. Wilder Veterinary Clinic — Best Friends Animal Society. 2025. https://bestfriends.org/northwest-arkansas/help-activities/veterinary-clinic
- Best Friends Pet Resource Center — Best Friends Animal Society. 2025. https://bestfriends.org/northwest-arkansas/pet-resource-center
- Saving pets in Northwest Arkansas — Best Friends Animal Society. 2025. https://bestfriends.org/northwest-arkansas
- Best Friends Animal Clinic — Best Friends Animal Society. 2025. https://bestfriends.org/sanctuary/about-sanctuary/best-friends-animal-clinic
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